Indiator has been a signature of excellence for providing safe and reliable tours across India and Asia since a long time.
We believe, when the going gets tough, the tough gets going!
Which is why even in these testing times when the world is fighting a serious problem, we are here to ensure that, as professional service providers, we are sensitive to your concerns. In view of the ongoing state of affairs, we have come up with certain policy changes for the clients with existing bookings with us so that they do not incur any losses.
The changes include:
- If you cancel your booking before more than 24 hours from the time of the tour, you will be provided with a full refund.
- If you cancel your booking within 24 hours of the time of the tour, you will be provided with a redeemable voucher equivalent to the full booking amount.
- If the tour gets cancelled because of the closure of the attraction you were scheduled to visit, our team will make sure that you get a full refund for the cancelled tour.
Our Efforts at Keeping You Updated
Keeping the severity of the situation in mind, we are in constant touch with global authorities so that we don’t miss out any information that may be of value to us and our clients.
We are making sure that our online portals are regularly updated with correct information with regards to tours that are currently operational and the ones that are inactive for the time being so that our clients are not mislead.
For clients who already have bookings with us, we are in constant touch with them and will proactively inform them about any changes that may affect their tour.
Our Suggestions for Our Clients
In order to keep yourself updated and be able to take informed decisions, we recommend you to gather news and significant information through reliable sources.
We would advise you not to panic by coming across random information and wait till the information is confirmed by a credible authority.
Here are a few World Health Organization (WHO) web-pages that you can visit in order to get proper guidance with respect to keeping yourself safe and healthy and also to keep track of further developments regarding the issue at hand:
- WHO coronaviruses Q&A (COVID-19)
- WHO daily updates
If you have any queries or issues you need help with or if you are seeking clarity on any of our tour packages, feel free to reach out to us through the link below:
No situation is severe enough to not be dealt with a little safety, calmness, and proactive steps. Let’s fight this in unison and make traveling safe again!
Your favorite travel partner,